FQ&A
HOW CAN I CONTACT ZCCO WETSUITS?
Email:zccowetsuits@hotmail.com
WHY SHOULD I PURCHASE FROM ZCCO WETSUITS?
At ZCCO WETSUITS, we are committed to peak performance in the water, with our products, and in our customer service. Since 2001, we have been dedicated to creating an exceptional experience for every customer. Great customer service is not just a goal, it’s a passion.
Here are just a few of our customer satisfaction highlights:
30-day price guarantee (find a better price for one of our suits, we will refund the difference)
We are based in the USA (San Diego, CA).
We sell direct to triathletes to ensure a higher performing suit at a lower cost.
ZCCO WETSUITS is the only triathlon wetsuit company that only sells direct to triathletes. Unlike many of our competitors who are based overseas with US distributors selling through multiple channels, we provide you with direct access to the actual owners of the company and a great on-site sales staff. This means you get twice the value with a better wetsuit at a much lower price.
ZCCO WETSUITS is known for providing the world’s fastest and most flexible wetsuits! ZCCO WETSUITS are designed and engineered to improve your open water swimming ability. Our research and design team has perfected all aspects of the triathlon wetsuit: ZCCO WETSUITS are designed for maximum buoyancy, flexibility, and speed while supporting the swimmer’s body in the correct horizontal swimming position.
WHERE CAN I TRY ON AN ZCCO WETSUIT?
ZCCO WETSUITS only sells direct to triathletes in order to offer better prices and value on high quality wetsuits. Our commitment to customer service, correct size guarantee, and flexible return policy make buying an ZCCO Wetsuit online an easy and hassle-free experience.
ZCCO WETSUITS offers a 30-day return policy in which customers are encouraged to swim in their wetsuit before making a final purchase decision. This allows customers to test their wetsuit and ensure a perfect fit. Any and all returns must be in like-new condition without any damage or tears.
HOW DO I SELECT THE PROPER SIZE?
Please refer to our size guide. ZCCO WETSUITS offers a 30-day size exchange program in which you are encouraged to swim in your wetsuit before making a final purchase decision. Please note that triathlon-specific wetsuits are designed to fit snugly. The wetsuit will expand approximately half of a size once you get into the water with it on.
Here are a few tips to assist you in selecting the proper size:
Tips for sizing:
Subtract 2 inches from your height if you have a short torso and longer legs
Add 2 inches to your height if you have long torso and shorter legs
Add 7 pounds to your weight if you have a larger chest and/or shoulders
Women Specifically, if your bra is a C cup and above please up 1 size.
Do you fall on the border between sizes? Follow our recommendations:
Size into the Larger suit if any of the following is true:
You have broader shoulders
You have a large chest
You have a disproportionately bigger/stronger on the upper/lower body
Size into the Smaller suit if any of the following is true:
You prefer a race fit and are comfortable with a snug-fitting wetsuit
You realistically plan on losing weight in the near future
For Speedsuit sizing please add 1-2 sizes after following the regular wetsuit sizing tips and chart, especially if you plan on wearing a tri-kit under the speedsuit.
If you are a female over 5’8”, we generally recommend that you size into a men’s wetsuit ONLY if you are ordering a fullsuit.
I PLACED MY ORDER, BUT I NEED TO MAKE A CHANGE, WHAT SHOULD I DO?
Orders you place with us enter the shipping process very quickly so we can get your items to you as soon as possible. Once an order has been placed, it cannot be cancelled or modified so it is important to make sure your order is 100% correct when you place it!
WHAT IS THE RETURN POLICY ON MY ZCCO WETSUIT?
We at ZCCO WETSUITS want to make sure you are satisfied with your purchase. If the wetsuit doesn't offer you a perfect fit, we will happily accept a return within 30 days of receipt of the order, provided that the product is returned in like new condition without any damage.
Please note, we cannot accept a return if:
It has been more than 30 days since the suit was purchased.
The wetsuit is damaged or permanently altered in any way.
The suit has been written in. (We cannot accept wetsuits for a return/exchange that have the owner's name written on the back flap).
For full details and instructions for returning or exchanging your suit, please see the Returns page of our website.
WHAT ARE THE PAYMENT POLICIES?
ZCCO WETSUITS accepts the following credit cards: Visa, Mastercard, and American Express. Your credit card will be charged when you pl